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Queues & waiting boards

What it does​

Queues track who is waiting and who is being served — for example a check-in line or a service point. A waiting board is a public-facing display of the current queue for people in the waiting area.

Where to find it​

Choose Queues from the navigation (/queues). Open a queue to manage it. A waiting board is shown on its own screen (/waiting-board/…), typically on a display in the waiting area.

📸 Screenshot: an open queue (queue-detail).

Common tasks​

Add someone to a queue​

Open the queue and add the person (check them in). They join the end of the line.

Call and serve​

Call the next person when you're ready; mark them served or completed when done. The queue and any waiting board update in real time.

Show a waiting board​

Open the queue's waiting board on a public display so people can see their position and when they're called. Boards show status, not private details.

Tips & limitations​

  • Waiting boards are designed to avoid showing sensitive information — they display positions/called numbers, not full personal details.
  • A person can be in more than one queue (for different service points) at the same time.